Shipment & Delivery Policy

We provide FREE shipping all over the world. Your Order will be Shipped free of charge to your door by the best courier service. No other form of shipping is offered. We do ship all over the world.

It typically takes one to two business days to process your order after you payment is received. Once your order has shipped, we will email a shipping confirmation to you including tracking number if provided by the shipper. The usual delivery time is between 8-16 business days of dispatch.

If the shipper provides Track & Trace functionality, then this information will be e-mailed to you.

If your order cannot be delivered, the shipping company will leave information of their visit, including a number to call. They will attempt to deliver once more or an agreed time.

We are not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to registered address of the buyer or per the credit / debit card oly at all times (unless specified at the time of order). We are in no way responsible for any damage to the order while in transit to the buyer. All major credit cards are accepted.

Delivery Charges

  • If the customer is buying less the 2kg weigh, we offer the FREE shipping. We would not charge any fee on it and package is mention as Gift sample during shipping.
  • If he customer is exceeding the 2kg weight of the package or buy bulk products, then charges are varied it would charge through current logistic provided tariff and it also varied on delivery address customer will know about this before making payments.

Delivery Time Frame

The Dispatching time from our warehouse is 2-5 business Days:

  • Europe and USA Delivery timing is 8-16 business days and granted delivered within 45 days.
  • Asia and other continents delivery timing is 15-22 business days and granted delivered within 45 days.
  • If the delay happens due to customers country custom procedure then we are not responsible for these delays because if customer responsibility to clear on time and provide the relevant documents for legal procedure.
  • If you need more specific time delivery information according to your delivery address then please contact us info@remaxoutlet.com

Duties and Taxes

The product subject to the payment of import duties (e.g in the U.S) or other duties and other charges including value-added tax (VAT) or other taxes. If these are applicable, they will be levied and determined when the shipment is processed by the applicable customs agency in your country. Please check your country’s import policy to understand and ascertain the applicability of and your liability for any such duties or taxes for the products your purchase.

All applicable duties and taxes, if any are not included in the purchase price of your order or transaction. If they apply and are levied, then they are your (and not our or the product manufacturer’s suppliers) sale and exclusive responsibility, and shall be paid by you directly to your government or to the courier company when the products are delivered.

Payment of the above-refered duties, charges and taxes are not our (or he product manufacturer’s or supplier’s) responsibility.

We shall not be responsible for any shipping or customs delay since this is outside our control.

Always fell free to contact us via info@remaxoutlet.com